Contact
No sales team, no ticket queue. A real person answers — for now that's usually Ben, who built it. If it's urgent — a closing date, a portal that won't take the file — ring.
Rack off
The invitation only works as an endorsement if leaving is this simple. No login, no “are you sure”, no guilt trip, no “sorry to see you go” survey. Pick one.
Permanent. We keep your address only so we can honour it.
Workspace, research notes, drafts and your address — gone. Immediately, or as near as makes no difference. One email to say it's done, then silence.